Shipping Policy

Where we ship

We ship worldwide with tracked services, except to destinations restricted by law (see export compliance). The cost and delivery estimate for your destination are shown at checkout before payment.

Handling time

Every product states its own delivery time on its product page and in the cart, measured in business days from order to dispatch. Stocked parts typically leave within 2 business days; built-to-order boards take longer, and some take several weeks.

Orders ship as a single parcel, so a cart holding several products dispatches on the date of its slowest item. We offer one shipping method per destination rather than a paid express tier, because expedited carriage cannot shorten the build time that sets your delivery date.

Tracking

You receive a tracking number by email the moment your order ships, and it stays visible in your account's order history.

Duties & taxes on international orders

International orders may attract import duties and local taxes on arrival. These are set by your country, charged by the carrier, and are your responsibility as the importer.

Problems

Wrong address? Contact us immediately. We can usually amend before dispatch. Lost or damaged in transit? Email support@stripline.org with your order number and, for damage, photos of the packaging. We'll sort it out with the carrier and reship or refund.