Shipping Policy

Where we ship

We ship worldwide with tracked services, except to destinations restricted by law — see export compliance. Available methods, costs and delivery estimates for your destination are shown at checkout before payment.

Handling time

In-stock items usually dispatch within 1–2 business days. Built-to-order items show their lead time on the product page.

Tracking

You receive a tracking number by email the moment your order ships, and it stays visible in your account's order history.

Duties & taxes on international orders

International orders may attract import duties and local taxes on arrival. These are set by your country, charged by the carrier, and are your responsibility as the importer.

Problems

Wrong address? Contact us immediately — we can usually amend before dispatch. Lost or damaged in transit? Email support@stripline.org with your order number and, for damage, photos of the packaging — we'll sort it out with the carrier and reship or refund.